Welcome to CloudJune! These Terms of Service (“Terms”) govern your access to and use of our website [https://cloudjune.com/], products, and services. By using CloudJune’s services, you agree to comply with these Terms. Please review the following sections carefully to understand your rights and obligations.

1. Introduction

CloudJune is a global leader in AI, digital transformation, and cloud excellence, committed to providing innovative, scalable solutions that drive business and operational success. These Terms govern your use of CloudJune’s services, which include AI-powered solutions, cloud integrations, enterprise applications, and more.
By accessing our website or using our products, you agree to be bound by these Terms, which may be updated or modified periodically.

2. Acceptance of Terms

By accessing or using the CloudJune website and services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any of the provisions outlined here, you must discontinue the use of our services immediately.

2.1 Tenzia – Enterprise AI Assistant

CloudJune’s website features Tenzia, an AI-powered chatbot designed to assist users by providing information related to CloudJune’s services, solutions, and consulting offerings. Tenzia is intended solely for informational purposes and to help users navigate the website more effectively.

By using Tenzia, you acknowledge that:

• No Legal Obligation: The interaction with Tenzia is non-binding and does not create any legal obligations between you and CloudJune, its owners, employees, or partners.
• Informational Only: Tenzia is designed to provide general information about CloudJune’s services and solutions based on the data it has been trained on. Any information provided by Tenzia should not be construed as professional advice or a formal agreement.
• No Responsibility for Incorrect Information: While CloudJune strives to ensure the accuracy of the information provided by Tenzia, we do not guarantee the accuracy, completeness, or reliability of the responses. In case of any discrepancies or incorrect information provided by the chatbot, CloudJune, its owners, partners, or employees shall not be held responsible for any damages or losses arising from such interactions.

The use of Tenzia is entirely voluntary and intended to assist with general inquiries. By engaging with Tenzia, you understand and agree to these limitations.

3. Services Provided

• CloudJune offers a variety of services aimed at transforming the digital landscape of governments, enterprises, and regulatory bodies. These include, but are not limited to:
• AI and Automation Services: AI-powered solutions, including predictive analytics, automation, and intelligent workflows.
• Cloud and Infrastructure Solutions: Secure, scalable cloud deployment on platforms such as Azure, AWS, and sovereign cloud environments.
• Digital Transformation Consulting: Industry-specific solutions across SAP, Oracle, Microsoft Dynamics, Salesforce, and other platforms.
• Technology Solutions: AI-powered chatbots, document management systems, procurement portals, and more.

For detailed information on our offerings, please refer to the individual service or product documentation available on our website.

4. Strategic Partnerships

CloudJune has established strong partnerships with leading technology providers worldwide. These collaborations enable us to deliver comprehensive software, hardware, and cloud solutions to our customers in India, UAE, the Middle East, Africa, and beyond. Our trusted partnerships include:

• Oracle – Cloud platforms, enterprise software solutions, and applications.
• SAP – Enterprise resource planning (ERP) solutions and business analytics.
• Salesforce – Customer relationship management (CRM) tools and automation solutions.
• Dell – High-performance computing, cloud storage, and infrastructure solutions.
• HPE (Hewlett Packard Enterprise) – Hybrid cloud, edge computing, and AI/ML infrastructure.
• Cisco – Secure networking, unified computing, and collaboration tools.
• ServiceNow – Digital workflows and IT service management solutions.
• Lenovo – AI-ready edge computing, servers, and workstations.
• VMware – Virtualization and cloud infrastructure management.
• Nutanix – Cloud computing and hyper-converged infrastructure.
• NetApp – Data management, cloud data services, and storage solutions.

These partnerships ensure that CloudJune can offer cutting-edge technologies, scalability, and innovative solutions tailored to the unique needs of businesses in the regions we serve.

5. User Responsibilities

When using CloudJune’s services, you agree to:

• Provide accurate, current, and complete information during registration or service use.
• Maintain the confidentiality of your account credentials.
• Use the services only for lawful purposes and in compliance with applicable laws and regulations.
• Refrain from engaging in any activity that may disrupt, damage, or compromise the integrity of CloudJune’s website, services, or infrastructure.

6. Account Registration and Security

To access certain CloudJune services, you may be required to create an account. You agree to keep your account details, such as username and password, confidential and to notify us immediately of any unauthorized access.
You are fully responsible for all activities under your account, whether initiated by you or others. CloudJune is not liable for any loss or damage arising from unauthorized access to your account.

7. Privacy and Data Protection

CloudJune is committed to protecting your privacy and ensuring the security of your personal and business data. When you use our website or services, you may be required to fill out forms or provide personal data in order to inquire about our services. This data is collected in accordance with applicable data protection laws.

7.1 Data Collection and Use

By submitting your information, you agree that CloudJune may collect, store, and use your personal data for the purpose of providing services, responding to inquiries, and improving our offerings. We will not share your data with third parties unless required by law or as necessary to fulfill the services you have requested.

7.2 GDPR Compliance

For users located in the European Union, CloudJune complies with the General Data Protection Regulation (GDPR). We ensure that your personal data is processed lawfully, transparently, and securely. You have the right to access, correct, or delete your personal data and may contact us at any time to exercise your rights under the GDPR.

7.3 UAE and Indian Data Protection Compliance

For users in the UAE, CloudJune complies with the UAE Cyber Laws and data protection regulations, ensuring that all data is handled in accordance with local privacy laws. Similarly, CloudJune adheres to India’s data protection and cybersecurity regulations for our users in India.

7.4 Cookies

CloudJune’s website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze web traffic and personalize your online experience. By using our website, you consent to the use of cookies in accordance with our [Cookie Policy].

8. Intellectual Property

All content, software, technology, and intellectual property provided by CloudJune, including but not limited to our website, platform, and services, are the exclusive property of CloudJune and its licensors.
You may not use, copy, modify, or distribute any CloudJune intellectual property without our prior written consent.

9. Tenzia – Enterprise AI Assistant

CloudJune’s website includes a Chatbot known as Tenzia – Enterprise AI Assistant. This chatbot is designed to help website users obtain information exclusively related to CloudJune’s services, solutions, and consulting offerings. Tenzia is a tool deployed by CloudJune on its website and is also used as a solution/product by enterprises across various industries in India, UAE, Africa, and the USA.

Please note that Tenzia deployed on CloudJune website only provides responses based on CloudJune’s services, solutions, and consulting information. It does not provide assistance outside of this scope. While CloudJune strives to ensure the accuracy of responses, CloudJune, its owners, partners, or employees are not responsible for any incorrect or misleading information provided by Tenzia. If Tenzia provides incorrect answers, CloudJune will not be liable for any resulting issues or damages.

By using Tenzia, you acknowledge and agree that CloudJune is not liable for any inaccuracies, consequences, or damages arising from the use of this chatbot.

10. Limitation of Liability

To the maximum extent permitted by law, CloudJune will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or CloudJune services, even if we have been advised of the possibility of such damages.

Additionally, CloudJune, its owners, partners, or employees will not be held responsible or liable in any court of law in any country for any data breach, data loss, or any other incidents arising from the usage of this website. Users understand that while we take reasonable precautions to safeguard your data, no system is entirely free from risks such as data breaches, unauthorized access, or loss. By using our services, you agree that you bear all risks associated with using the website and any services offered, including any potential loss of data or privacy.

11. Termination

CloudJune reserves the right to suspend or terminate your access to our website, services at any time, for any reason, including violation of these Terms or other policies. Upon termination, you must immediately cease all use of our services.

You may terminate your account by contacting CloudJune’s support team at any time.

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction in which CloudJune operates, without regard to its conflict of law principles.

Any disputes arising from the use of CloudJune’s services shall be resolved through binding arbitration in accordance with the rules of the appropriate arbitration body in the jurisdiction where CloudJune is registered or operates, unless otherwise agreed by the parties. The arbitration location will be determined based on the CloudJune entity involved in the dispute.

By agreeing to these Terms, you waive any right to a jury trial or class action, and you acknowledge that disputes will be resolved through arbitration rather than in court, subject to the applicable jurisdictional laws.

13. Modifications to the Terms

CloudJune reserves the right to update or modify these Terms at any time. You will be notified of changes via our website, with the effective date indicated at the top of this page. Continued use of our services after changes to the Terms constitutes your acceptance of the modified Terms.

14. Entire Agreement

These Terms, along with any additional agreements, policies, or terms incorporated by reference, constitute the entire agreement between you and CloudJune regarding the use of our services. They supersede all prior agreements and understandings, whether written or oral, concerning the same subject matter.

15. Acknowledgement and Acceptance

By accessing or using CloudJune’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these Terms, please refrain from using our website and services.

16. Company Registration Details

CloudJune operates globally through its various registered entities. Below are the details of our registered entities across different countries:

• CloudJune Private Limited
  Registered Address: #604, Level 6, Jayabheri Silicon Towers, Kondapur, Hyderabad-500084, Telangana, India
• CloudJune Technologies L.L.C
  Registered Address: #205, 2nd Floor, Clover Bay Tower, Business Bay, Dubai, UAE
• CloudJune Technologies PTE. Ltd.
  Registered Address: 7 Temasek Boulevard #12-07, Suntec Tower One, Singapore – 038987
• CloudJune LLC
  Registered Address: 5752 Grandscape Blvd, Ste 225 The Colony, TX, USA – 75056

17. Contact Information

For any questions regarding these Terms, or if you need assistance with your account or services, please contact us:

CloudJune Technologies L.L.C.
Clover Bay Tower, Business Bay, Dubai, UAE

Phone: +971 4 235 3669
Email: hello@cloudjune.com